
Susan Ketner
EOR Team Community Navigator
Susan has over 22 years experience in the WNC area working with adults and children with disabilities in various capacities including care management, group home supervisor, direct care staff, provider QP, and now community navigator at FIRSTwnc. She is passionate about helping people with disabilities secure access to the services and support they need to live a fulfilled and healthy life in their communities. She enjoys advocacy as well.
Susan graduated from UNCA with a bachelor’s degree in psychology and a minor in fine art in 2001 and has resided in the area since 1997. When not working, she enjoys traveling, hiking with her husband and dog, and various art forms such as jewelry making and painting.